NEXT-GEN INCIDENT MANAGEMENT.

OpsDuty is an incident management platform that helps organizations quickly respond to and resolve IT and operational issues.

hero
Features

Main Features

OpsDuty is a feature-rich alerting and incident management system. Its key features are listed below.

Incident Management

Manage incidents seamlessly from start to finish, including initial signals, responder notifications, and post-incident evaluations.

Heartbeat Monitoring

Monitor periodic and CRON jobs, receiving notifications whenever a scheduled check-in is missed.

Integrations

Integrate with other systems using webhooks, dynamically parse payloads, and customize the solution to fit your needs. Interact with OpsDuty seamlessly in third-party platforms like Slack.

Live Call Routing

Receive and forward live phone calls directly to the on-call personnel.

Tailor your Incident Management process to meet your specific needs.

Managing incidents can be challenging. Ensuring the right people are assigned to the right issues and that the company consistently follows up and improves over time is crucial for staying competitive in today's fast-paced market.

Timely notifications of critical events are essential for minimizing their impact and enabling swift action. A well-defined process not only helps address incidents effectively but also drives continuous improvement, ensuring long-term resilience and adaptability.

OpsDuty empowers you to stay on top of your incidents by allowing you to design a customized process tailored to your needs. From gathering critical data to notifying the right people at the right time, OpsDuty ensures effective communication throughout the lifecycle of an incident. Additionally, it facilitates thorough follow-ups after resolution, helping you continuously improve and maintain operational excellence.

What Are You Waiting For?
Get Started Now

Don't wait — sign up now to access OpsDuty!

Start using OpsDuty

Pricing Plan

OpsDuty offers two straightforward pricing plans: one tailored for small businesses that require basic incident management, and a standard plan designed for larger businesses with more advanced needs.

Starter

12.00 Per Seat Per Month

Features

1 Routing Rule

1 Incoming Call Number

200 Incidents Per Month

1000 Events Per Month

Recommended

Standard

20.00 Per Seat Per Month

Features

3 Routing Rules

5 Incoming Call Numbers

SSO & SCIM2 provisioning

Unlimited Stakeholder Accounts

Unlimited Incidents

Unlimited Events

Enterprise

Contact Us

Features

Everything included in the Standard plan

Unlimited Routing Rules & Incoming Call Numbers

24/7 Support

Contact Us